Customer Service

Three cheers for Kryptonite Customer Service.

Not the speediest in the world, but they sent me a new lock and a reimbursement for the locksmith after I wrote them a snippy letter about how it was their fault their keys snap off in their locks, and not the fact that I'd had 6 beers in four hours and was unlocking my bike in an altered state. I guess they've kept me as a customer and here I am giving them free advertising, so it's probably worth the 100 bucks or so to them.

Maybe if I get drunk and break a Colnago I could get a brand new bike too?